Policies & Procedures

Our policies and procedures help explain how CatholicCare provides safe, respectful and high-quality services for children, families, individuals, older people, staff and our community.

On this page, you can find key organisational policies, along with more detailed policies and procedures for our Early Learning Centre and Outside School Hours Care services.

A policy explains our commitment and the standards we follow. A procedure explains the steps our staff take to put that policy into practice.

General CatholicCare Policies

Other Policies:

Our Commitment to Child Saftey

CatholicCare is committed to being a Child Safe Organisation. We take our responsibility to protect children seriously and work to create environments where children feel safe, respected, listened to and supported.

Find out more about our commitment to keeping children safe, and explore our services for children, young people and families below.

Early Learning Centre and Outside School Hours Care Policies and Procedures

These policies and procedures guide how we provide safe, high-quality education and care in our Early Learning Centre and Outside School Hours Care services.

Policies:

Procedures:

Need help?

We’re committed to being open and transparent. If you can’t find the policy or procedure you need, or you would like more information, please contact us using this contact form.

For questions about Early Learning Centre or Outside School Hours Care policies and procedures, you can also email the ECEC team ([email protected]).

We also welcome feedback, compliments and complaints. Your feedback helps us improve the way we support children, families and communities.