About

Standard Mental Health First Aid is an evidence‑based training program that equips adults with the knowledge, skills and confidence to support someone experiencing a mental health problem or crisis.

Just like physical first aid, this course teaches you how to recognise the signs that someone may be struggling and how to respond in a safe, supportive and practical way until professional help is available.

Delivered by accredited instructors, the program combines education with real‑life scenarios to help you feel more confident having conversations about mental health and providing support when it matters most. Standard Mental Health First Aid is not therapy — it’s a practical course that empowers everyday people to make a meaningful difference in their family, workplace or community.

What will I learn?

• Recognise the signs and symptoms of common mental health concerns
• Respond to someone experiencing anxiety, depression, or other challenges
• Support a person during a mental health crisis (e.g. panic attacks, distress, suicidal thoughts)
• Use a practical action plan to guide conversations and support
• Communicate in a calm, respectful and non‑judgemental way
• Connect people to appropriate professional help and support services
• Increase confidence in discussing mental health and reducing stigma

Who is it for? 

• Adults who want to support friends, family, colleagues or community members
• Workplace teams, community groups and volunteers
• Anyone interested in building confidence around mental health support

Format

• Face-to-face: 2 x 6-hour sessions over 2 days
  Blended Face-to-Face: Self-paced eLearning (5-7 hours), followed by a 4-hour face-to-face session
  Blended Online: Self-paced eLearning (5-7 hours), followed by 2 x 2.5-hour videoconferencing sessions
• Facilitated by accredited Mental Health First Aid instructors

How to book

Call us on 1800 967 894 to enquire about the program. Please note we are currently taking expressions of interest. If you are interested in having a group of staff trained in this program, we can discuss delivery and date options, specific to your needs.