Professional Development

• Understanding trauma and how it affects client's behaviours.
• Introducing Trauma Informed Care/Practice.
• Developing Trauma Informed reflective skills for own practice and organisational processes.
• Developing Self Care Skills.
• Using Trauma Informed Care/Practice with your clients.
• Understanding Trauma Informed Frameworks.
• Reflecting on how trauma affects our responses to our clients. 

• What do I bring to the discussion of domestic violence
• Definition of domestic and family violence
• Statistics of domestic and family violence
• Recognise, respond & support

• How domestic and family violence can affect employees
• How managers can provide support
• How organisations can provide support
• Supporting those responding to domestic and family violence

• An overview of Mental Health Issues and how you might identify these in your work with clients
• Active listening and basic counselling skills
• How to respond to sensitive and/or distressing conversations in your day-to-day work
• Maintaining appropriate boundaries with clients
• Referral options
• Reflective practice

• What is a strength-based approach?
• Why use a strength-based approach?
• How does it work in practice?
• Case example
• Finding our own strengths

• Definition & types of boundaries
• How boundaries are blurred or broken
• How to maintain boundaries
• Confidentiality and it's limitations

• What is Mental Health?
• Definitions
• Mental Health Continuum
• Common types of Mental Health problems and illnesses
• Psychological trauma
• How can I help?

Standard Mental Health First Aid

Equips adults with the knowledge, skills, and confidence to recognise, understand and respond to a friend, family member, co-worker, or another adult, experiencing a mental health problem or mental health crisis.

Youth Mental Health First Aid

Equips adults who teach, care for, or support young people with the knowledge, skills, and confidence to recognise, understand and respond to a young person experiencing a mental health problem or mental health crisis. 

• Areas of self care
• Proactive approaches
• Stress and burnout
• Strategies & Achievable ideas