Do I have to be Catholic to be a CatholicCare Volunteer?
You don't have to be Catholic to volunteer with CatholicCare. We endeavour to recruit volunteers, regardless of their religious beliefs, from a range of age groups, cultural and linguistic backgrounds and people with disabilities.
Why do I need a background check to be a volunteer?
Background checking, including criminal record checks, is routinely used to screen many potential volunteers for suitability in volunteer roles. This is particularly the case where people volunteer with 'vulnerable' groups such as children, the elderly, and people with disabilities, or in roles that have financial or driving responsibilities. Some Government Departments require volunteers to undergo police checks to satisfy funding criteria. Police checks are not transferable between organisations and are done every three years at CatholicCare's expense.
What if I find that I am not enjoying my position?
Talk to your coordinator or the Volunteer Program Officer. Your role may be adjusted to suit you better or there may be another role within CatholicCare.
What if I would like more responsibility?
Talk to your coordinator. Reviews are designed to allow frank discussion of achievements, problems and aspiriations.
When are feedback/performance reviews held?
Reviews are held periodically. Attendance is mandatory, however your coordinator will discuss the most suitable date and time with you.
What is the average time commitment of a volunteer?
Working hours for volunteers are flexible and should be discussed with your coordinator prior to commencement. However, according to CatholicCare's policy, a volunteer cannot work more than 16 hours per week.
What training will I receive?
Further to being briefed on the program or project you are working with, attending further training may be optional, depending on the type of work you are doing.
Courses available to volunteers include:
-Work Health & Safety
-Responding Effectively to Challenging Behaviours
-Cultural and Linguistic Diversity Awareness (CALD)
-Mental Health Awareness and Disability Awareness
-Manual Handling and Safe Food Handling
What if I want more detailed information about policies relating to volunteers?
Further to the policy statemens and extracts from the Volunteer Handbook, all policies and procedures are held electronically. Your coordinator can provide you with a copy of any policy that interests you.
I am a volunteer. Does the Work, Health and Safety Legislation mean I now need to take out my own personal insurance?
The Work, Health and Safety Legislation does not require volunteers to take out their own personal accident or public liability insurance. It is the duty of the volunteer organisation (in essence a person conducting a business or undertaking) to obtain or retain such insurance for volunteers.
As a volunteer, can I be prosecuted under the Work, Health and Safety Act?
Volunteers who carry out work for persons conducting a business or undertaking (PCBUs) are required to take reasonable care for their own health and safety and not to create risks to others. Like any other duty holders who do not comply with their duties under the Work, Health and Safety Act, workers including volutneer workers can be prosecuted for failing to comply with their duties.
Can I volunteer for more than one program?
CatholicCare encourages cross-program relationships. Speak with your coordinator if you are interested in volunteering for another program.
Who do I contact for further information?
Volunteers should call their coordinator first.
If they are unavailable please call CatholicCare Wollongong on 4227 1122, Campbelltown 4628 0044 or Nowra 4421 8248 and a staff member will help you with your enquiry.